Information We Collect
In running and maintaining our website we may collect and process the following data about you in the following circumstances:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access, such information includes traffic data and other communication data.
Information provided voluntarily by you, for example when you register for information or make a purchase, this includes your name, address , telephone number and e mail address which is provided at the time of registering to use our site, where you ask us to contact you about our goods, subscribe to our mailing list, or subscribe/request goods.
Information that you provide when you communicate with us by any means.
We may collect information about your device, including where available your internet protocol address, for reasons of fraud protection. We may also collect information about your devices operating system and browser type, for system administration and to improve the service. This is statistical data about our users browsing actions and patterns, and does not identify any individual.
We may gather information about general internet use by using cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally , it is statistical data, this statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This is easily done by activating the reject cookies setting on your computer, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisement on our website.
Use Of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products.
To provide information to you relating to other products that may be of interest to you, such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, goods and products.
If you have previously purchased goods from us we may provide to you details of similar goods or other goods that you may be interested in where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods which we believe may interest you, where such consent has been provided it can be withdrawn by you at any time.
Legal Basis For Processing Your personal Data
We will only use your personal data where the law allows us to, most commonly we will use your personal data in the following circumstances:
For performance of a contract we enter into with you:
Where necessary for compliance with a legal or regulatory obligation we are subject to protect your vital interests, and for our legitimate interests (as described within this policy) and your interests and fundamental rights do not override these interests.
Disclosing Your Information
In addition to the third parties mentioned above, we may disclose your information to third parties for our following legitimate interest as follows:
To staff members in order to facilitate the provision of goods to you.
To third party companies in order to facilitate the provision of goods.
To our affiliated entities to support internal administration.
To IT software providers that host our website and store data on our behalf.
To professional advisers including consultants, lawyers, bankers and insurers who provide us with consultancy , banking, legal, insurance and accounting services.
HM revenue and customs, regulators and other authorities who require reporting of processing activities in certain circumstances, and
We may disclose personal data to the police regulatory bodies, legal advisors or similar third parties where we are under a legal duty to disclose or share personal data in order to comply with any legal obligation or in order to enforce or apply our website terms and conditions and other agreements, or to protect our rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction.
We will not sell or distribute personal data to other organisations without your approval.
Third Party Links
On occasion we include links to third parties on this website, where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy, you should review their policy before sending them any personal data.
Access To, Updating, Deleting And Restricting Use Of Personal Data
It is important that the personal data we hold about you is accurate and current, please keep us informed if the personal data we hold on you changes.
Data protection legislation gives you the right to object to the processing of your personal data in certain circumstances or withdraw your consent to the processing of your personal data where this has been provided. You also have the right to access information held about you and for this to be provided in an intelligible form, if you would like a copy of some or all of your personal information, please send an email to firstname.lastname@example.org
In certain circumstances we reserve the right to charge a reasonable fee to comply with your request.
You can also undertake the following:
Update or amend your personal data if you feel this is inaccurate
Remove your personal data from our database entirely
Send you copies of your personal data in a commonly used format and transfer your information to another entity where you have supplied this to us, and where necessary for the performance of a contract or
Restrict the use of your personal data.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal data that we hold about you or make your requested changes. Data protection legislation may allow or require us to refuse to provide you with access to some or all the personal data that we hold about you or to comply with any requests made in accordance with your rights referred to above. If we cannot provide you with access to your personal data, or process any other requests we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
Please send any requests relating to the above to us via email at email@example.com specifying your name and action you would like us to undertake.
Where you indicated you would like to receive marketing correspondence from us, for example when you’ve purchased a product or subscribed to our mailing list ,enter into any of our competitions or provided us with your details we may use your personal data for our legitimate interests in order to provide you with details about our goods and events which we think may be of interest.
You have the right to opt out of receiving information at any time, to opt out of receiving such information you can:
Click the unsubscribe button contained in any such communication received or
Email us at firstname.lastname@example.org or call us on 01964 204593 or
Visit us in store in Patrington.
Where you have indicated you would like to receive marketing from us we will use your personal data for three years from when you last engaged with us, such as opening one of our marketing emails, you can always unsubscribe from receiving marketing if you no longer want to hear about our offers.
Storing Your Personal Data
In operating our website, it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing, by providing your personal data to us you agree to transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Last updated 5th November 2018